Employee engagement, recognition, and company culture have been shown to improve performance and increase revenue. In fact, one study showed that companies with performance-enhancing cultures saw a revenue increase of over 600% over an eleven-year period while companies without this culture only saw an increase of about 160%. 

The results of this study clearly show how important it is to engage employees and reward them so that they feel valued and perform at their best. However, staying on top of all employee milestones, achievements, and rewards can be very difficult – especially if you have a lot of employees. 

One way to streamline the process is through employee engagement software like Achievers. If you’re considering using this rewards and recognition platform, you’ve come to the right place. 

In this Achievers review, we take a look at what the platform does, its main features, and the pros and cons of using it. That way, you can make an informed decision when choosing the right employee engagement platform for your company. 

Achievers Review: An Overview

Achievers is a leading employee recognition platform that has been used by big companies like McDonald's and Kellogg's. The software focuses on five core principles to build employee engagement: 

1. Recognize

2. Reward

3. Listen

4. Connect

5. Celebrate 

According to Achiever's mission statement, the software aims to build connection and culture within workforces, no matter how many people there are or how far apart they are. That’s why Achievers also offers services for remote workers. 

The rewards and recognition software empowers both HR and employees. 

HR has access to tools for connecting and rewarding employees quickly, freeing up time to manage their busy schedules. Employees also have access to surveys, check-ins, and employee social networks where they can learn and comfortably communicate about their job experience. 

All in all, Achievers understands how to increase employee engagement through recognition and connection. 

The Main Features Of Achievers

Achievers is broken into five separate solutions, each representing one of the platform’s core principles. As mentioned above, these are: Recognize, Reward, Celebrate, Listen, and Connect. 

Users can also buy the entire package, the Achievers Employee Experience Platform, for access to all features. 

Recognize 

Recognize offers HR features for employee recognition from all across the globe. With a point-based recognition system, employees can conceptualize their recognition and collect them through points. They can then redeem their points for rewards in nearly 190 countries. Rewards include merchandise, gift cards, experiences, and other items.

Recognize also has social recognition features. Employees can recognize each other’s achievements no matter how big or small. This helps to encourage connection and camaraderie throughout the company. 

Lastly, HR can measure engagement from the platform to track how their rewards and recognition program impacts employee performance. 

Reward

Reward is the platform’s rewards program for in-office, remote, and hybrid employees. There are over 3 million rewards and over 2,500 brand options for employees and HR to choose from. 

The Reward’s feature fulfillment is handled by local partners, which ensures safe reward drop-offs in almost 190 countries. 

Employees can also choose to buy company swag or convert their points to 29 different currencies on a Revolut card. 

Celebrate 

The Celebrate feature makes it easy for HR to remember service anniversaries and send thoughtful gifts to celebrate employee milestones. 

Both HR and other employees can set automated reminders and create celebration cards. HR can approve or deny the celebrations from their dashboard. 

Through the Celebrate feature, employees can also nominate their peers for awards based on their performance. This helps create a company culture that celebrates and recognizes employees’ great work so that they feel motivated to continue performing at their best.

Listen

The Listen feature aims to improve employee-company relationships and job satisfaction. The software does this by opening dialog between employees and management.  

There are polls, surveys, and quizzes where employees can provide feedback on managerial styles. The check-in feature also provides a chatbot for round-the-clock support and guidance, no matter where in the world the employee is. 

Lastly, the listen feature has a library of science-backed polls, surveys, and quizzes for employees and HR to choose from. 

Connect

Achievers’ Connect feature encourages communication in what they call ‘water cooler’ moments. It pairs hybrid and remote employees in online chats to encourage connection and a sense of belonging among peers.

Beyond the many options for social engagement, including integration with existing company social platforms like Slack and Microsoft Teams, the software also has automated reminders and icebreaker prompts. 

The Connect feature ensures engagement from even the shyest employees by offering points for participation. 

Third-party Integrations 

Achievers has open API and HRIS integration capabilities. It also has pre-built integrations for big platforms like Microsoft Outlook, Microsoft Teams, Slack, Zoom, and more. 

With these integration features, HR and employees can blend their Achievers software with existing work software. This eliminates the need to constantly shift between dozens of different platforms. 

The Pros And Cons Of Achievers

The Achiever's features are impressive but the platform does have some drawbacks. Let’s take a look at the pros and cons below: 

✅ Pros

✅ Robust Customer Service: Achievers has 24/7 customer service and the technical support is fast and effective. 

✅ Great Reporting Functions: The software’s reporting and analytics functions provide comprehensive employee engagement insights. 

✅ Easy To Use: The user interface is smooth, the dashboard looks good, and the basic features are easy to use. 

✅ Quick Integration: Integrations are quick and easy. There are many pre-built integration options for popular software brands like Microsoft, Zoom, etc. 

✅ Range Of Rewards: Employees are able to redeem their points for a reward of their choosing. They are able to pick from experiential rewards, gift cards, company swag, and more. 

❌ Cons

❌ Feature Rich: The platform is very feature-rich. While the basics are easy to use, it can be overwhelming as you explore more of the platform. 

❌ Not Small Business Friendly: The platform favors large groups. The pricing model is also on the higher end, making it inaccessible to smaller businesses.

❌ Inflexible Gift Card Amounts: The gift cards are set amounts. HR can’t set custom amounts. 

❌ Limited Customization Features: Customizability, like using the company logo on reports and recognition messages, is limited. 

❌ Reward Delivery Can Take Long: Getting in contact with local partners and organizing reward delivery can take a long time in less developed areas. 

❌ Lack Of Real-time Reporting: Reports are generated monthly so you can’t monitor progress or performance in real-time. 

❌ Points System: It can take some time for employees to accumulate enough points for a reward they would like. 

Who Is Achievers Best For?

Achievers is a good employee engagement and recognition software for large corporations, especially ones with employees all around the world. Its features are powerful and favor large groups of employees. 

Besides the features working better with large employee networks, the pricing can also be too expensive for small to midsize businesses. 

Key Takeaways

Achievers is an employee engagement and recognition software with features that aim to recognize and reward employees' hard work. It features communication features for building company culture, robust integrations for seamless tech stacks, and 24/7 customer support. 

However, the platform can be overwhelming for small to mid-size corporations and there is a learning curve to using it. In addition, points-based rewards systems aren’t always the best as it can take time before the employee has enough points to redeem a reward. As such, rewards aren’t instantly received. 

If you’re looking for a superb alternative, check out PerkUp – the best platform for employee gifts and rewards. PerkUp offers rewards, company-branded swag, birthday and milestone celebrations, and more for small, mid-size, and large enterprises.

Book a demo today and start sending incredible gifts and rewards to show your employees that you appreciate and value them!