About

Adriana Paola Castaño

Role

Customer Success Manager

Social

Analytical, empathetic, strategic relationship manager

Adriana Paola Castaño is a seasoned Negotiation and Conflict Management Specialist with a profound background in Finance and International Business. Boasting over seven years of experience, she has honed her expertise in strategic business-to-business (B2B) relationship management, negotiation, and customer experience management. Adriana's ability to manage extensive portfolio accounts and navigate complex negotiations has consistently driven high client satisfaction. Trilingual and equipped with exceptional communication skills, she effectively bridges cultural and linguistic barriers, enhancing her role in global business strategies.

Throughout her career, Adriana has excelled in developing organizational strategies and leading high-stakes projects across functional teams. Her analytical prowess is crucial in managing critical information flows, identifying best practices, and mitigating risks. By employing a consultative approach, she resolves intricate business challenges, thereby fostering strategic problem-solving and decision-making. Adriana’s professional demeanor and strategic insight help in closing deals that significantly boost business relationships and organizational growth.

Adriana's remarkable empathy, versatility, and leadership capabilities enable her to operate proficiently in diverse global contexts. She is results-oriented, self-motivated, and adept at leading high-performance teams, creating an environment that encourages open communication and collaborative success. Her proven ability to thrive under pressure and her commitment to achieving business objectives underscore her role as a pivotal leader in any enterprise striving for excellence and innovation in the competitive global market.

OUR OFFICES

OUR OFFICES

OUR OFFICES

We work and think globally

Engineering Team

Our Engineering team works around the world, from Vancouver to Brussels.

Sales and Marketing Team

Our Sales and Marketing team works from the beautiful offices in Communitech, located in Kitchener, Ontario. 🇨🇦

We Work Remotely

PerkUp embraces remote work from around the world – team members work in Mexico, Colombia, Belgium, and more places.

130+ Countries

We work with customers in over 130 countries to deliver stellar swag, gifts and rewards.

Start sending incredible swag and gifts

Start sending incredible swag and gifts

Start sending incredible swag and gifts

Enhance and refine your staff swag and gifting process for greater commitment, engagement, and productivity.