Raphne thrives at the intersection of operations and customer experience. With a background in e-commerce, customer service, sales, and technical support, she plays a key role in keeping orders running smoothly while ensuring every transaction is done accurately.

A lover of all things pink, she surrounds herself with over 100 plushies and brings that same care and enthusiasm into her work. Outside of work, she enjoys watching series and K-dramas and loves recreating the dishes she sees on screen.