THE PROBLEM

Challenges in managing employee swag and gifts manually

“Before we signed up with PerkUp, our process had been very manual. So it ended up being very impersonal, and it was hard to support our desire to support local businesses where we can. We were always reactive and often missed key opportunities to reward people with swag that they loved.”

ChowNow’s previous swag process was highly manual and impersonal, depending on monthly HRIS reports. This system caused delays and errors and made it difficult to align with the company’s core mission of supporting local businesses and providing personalized swag experiences for employees.

The lack of automation not only consumed valuable time but also led to missed anniversaries, creating a fragmented experience for employees. The company recognized the need for a streamlined approach that would better reflect its mission and provide a more efficient, cohesive process for employee recognition.

THE SOLUTION

PerkUp delivers an automated global solution for swag and gifts

“PerkUp does everything for me, so it's very easy for our employees to also manage the platform, it's fairly simple to get in and pick what you want.”

PerkUp’s platform transformed ChowNow’s swag management, eliminating the need for manual swag and gift management. This streamlined the process for both administrators and employees, allowing ChowNow’s teams in the US, Canada, and India to effortlessly access branded products and region-specific rewards.

“We had support from our team in the US, Canada, and India, and it was a very seamless process.  PerkUp has been a game-changer for us."

By eliminating manual tasks and providing localized solutions, PerkUp not only simplified operations but also empowered employees to choose rewards that reflect their individual preferences, aligning with ChowNow’s mission to support local and deliver personalized experiences.

THE RESULT

A recognition process that boosts efficiency and satisfaction

“We have heard very positive results, especially regarding swag. People love it. The team has raved about their orders coming in quickly.”

ChowNow has received overwhelmingly positive feedback from its employees, particularly regarding the quality and speed of swag deliveries. One particularly successful rollout involved a custom-branded backpack, which was so well-received that the company ordered it twice due to popular demand.

"The feedback on the backpack was fantastic. People loved it so much that we had to reorder! The quality and exclusive feel really stood out."

The ease of managing swag through PerkUp has also boosted engagement, with employees appreciating the ability to choose personalized items. The platform’s ability to align with ChowNow’s mission of supporting local and delivering a seamless experience has made it an invaluable partner.

As ChowNow continues to grow, they remain committed to using PerkUp for their swag management needs, confident in the platform’s ability to scale and adapt to their global team’s requirements.