THE PROBLEM

An outdated system left employees disengaged and unmotivated

MFCP was struggling with an outdated gifting system that left employees feeling undervalued and disengaged. High markups and a restrictive point system made rewards feel meaningless, leading to low usage and frustration. Additionally, the manual onboarding process for new hires, which involved collecting sizes and shipping details, was inefficient, especially across 44 locations. MFCP needed a solution that simplified the process, offered better value to employees, and improved overall engagement.

"It wasn’t just the manual process, the old system discouraged employees from using their points because they felt they weren't getting good value, and just refused to use it and felt frustrated."

THE SOLUTION

PerkUp simplified employee rewards across all locations

PerkUp offered a refreshing change with flexible PerkUp dollars that allowed employees to choose more meaningful swag and gifts. This flexibility was highly appealing to the team, as it provided more personalized and valuable options for employee rewards. Sylvia was particularly excited about the Welcome Packs feature, where new hires would be automatically notified and directed to the PerkUp platform to choose from 2-3 customized swag items. 

The new system was designed to be fully automated, eliminating the need for manual data entry and streamlining the onboarding process. This automation not only saved time for the HR team but also improved the overall rewards experience.

"With PerkUp, our new hires can simply log in, select their preferred package, and input their own information, making the process seamless and enjoyable. And just to get it all in one place makes it just so much easier for our employees." 

THE RESULT

Employees feel more valued and connected

"Having everything in one place and the freedom to choose from a wide array of options has made a world of difference for our team"

The transition to PerkUp resulted in a centralized platform that significantly simplified the employee gifts management process. Employees now have a one-stop-shop for all their rewards, making it more convenient and efficient. The ability to choose from hundreds of different gift cards further enhances the program's appeal, as it caters to diverse preferences and needs.

The feedback from the employees has been overwhelmingly positive, with many appreciating the newfound flexibility and value in their gifts. The switch to PerkUp not only improved employee satisfaction but also demonstrated the company's commitment to offering meaningful and valuable rewards.