With
Leeann Trang
,
Operations Lead
at
Product Hunt
ABOUT
Product Hunt surfaces the best new products, every day. It's a place for product-loving enthusiasts to share and geek out about the latest mobile apps, websites, hardware projects, and tech creations.
INDUSTRY
Technology, Information and Internet
FEATURES USED
Anniversary and birthday automations
Swag stores and event swag
Spot rewards and recognition
Holiday and life occasion gifting
THE PROBLEM
Global scaling challenges in team recognition
As Product Hunt expanded globally, the operations team faced hurdles in maintaining a consistent and personalized recognition program across different time zones and cultures. The complexity of managing a diverse, international workforce meant that traditional, manual methods of sending gifts for milestones, birthdays, and professional achievements were no longer viable. This lack of a scalable system risked diminishing the quality of employee experiences and potentially impacting team morale worldwide.
THE SOLUTION
Adopting PerkUp for worldwide automated recognition
To address these challenges, Product Hunt implemented PerkUp’s automated solutions, designed to handle the nuances of a global workforce. This platform enabled Product Hunt to seamlessly manage anniversary and birthday recognitions, event swag distribution, and employee gifting across all geographical locations. The system’s flexibility also allowed for cultural customization of rewards, ensuring that gifts were both appropriate and meaningful, regardless of the recipient’s location.
THE RESULT
Enhanced employee satisfaction and operational efficiency across the globe
The integration of PerkUp into Product Hunt’s operations has markedly improved both employee satisfaction and administrative efficiency on a global scale. The automation of recognition processes ensured timely and relevant acknowledgments, aligning perfectly with various cultural contexts and individual preferences. This shift not only saved significant time and resources but also reinforced a positive work culture, fostering a sense of belonging and appreciation among team members worldwide.
"For scaling teams that need a way to send milestone gifts, spot rewards and team swag without all the logistical nightmares of remembering when to do it, getting sizing, color preferences etc, PerkUp is the ideal solution to automate all of that! We love being able to also give the option for people to swap out a gift to someone more to their liking. The PerkUp team is really responsive and helpful in all our asks!” .
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