THE PROBLEM

Inconsistent rewards practices across a global conglomerate

Inhabit faced challenges in maintaining a fair and consistent employee rewards system across its global network of diverse companies. Each acquired business brought unique cultures and reward practices, leading to disparities that threatened employee satisfaction and morale, especially in a varied international context where perceptions of value and rewards differed significantly.

 “You have 30 different companies with 30 different ways of doing things, so you need to have one platform that is consistent in how you provide rewards.”

The disparities in employee recognition practices not only affected morale but also complicated the administration of rewards, making it difficult for HR to manage effectively across different regions and cultures. Larger companies within Inhabit could afford more extravagant gifts, which was often not the case for smaller entities. 

“Their employees felt left out because the guy that was, you know, sometimes two desks over in a shared workspace got a better gift.” 

The challenge was to standardize these practices in a way that felt personalized and fair to every employee, regardless of their location or the size of their business unit.

THE SOLUTION

Streamlining global recognition with PerkUp’s flexible platform

In response to these challenges, Inhabit implemented PerkUp, a comprehensive reward platform that allowed for the customization and automation of recognition across all their global offices. PerkUp’s flexibility enabled Inhabit to tailor rewards to fit the diverse needs of their workforce while maintaining consistency and fairness in their reward practices. This solution was pivotal in unifying the company’s approach to employee recognition, as it provided a single platform that could be used universally, irrespective of geographical and cultural differences. PerkUp combines lots of different gift-giving strategies into a way that made sense for a corporation.

Moreover, PerkUp’s ability to automate crucial aspects of the rewards process, such as anniversaries and birthdays, significantly reduced the administrative burden on HR and ensured that no employee milestones went unrecognized.

This automation was particularly valuable in a global company like Inhabit, where tracking and managing such events manually would be impractical. The platform’s global reach and adaptability made it an ideal choice for Inhabit, which needed to cater to a workforce spread across various international locations, each with its unique cultural norms and expectations regarding rewards. 

“We want to recognize people's lives, and you do that by connecting with them, which is easy to do in a big building where you can simply walk off the floor, it's what you do in HR. However, it's harder to do in a diverse workforce, so we connect electronically, and PerkUp is the fun part of that process”

THE RESULT

Enhanced employee engagement and simplified processes

The implementation of PerkUp had a profound impact on employee satisfaction and administrative efficiency at Inhabit. Employees across the globe felt more valued and recognized, which in turn improved morale and loyalty to the company: “Anything we do that touches people, they really appreciate it.” Each member of the global team feels included and valued, irrespective of their location.

“People often send emails thanking us for their gifts, and it's surprising to receive one about an automatic birthday card. I didn’t even know they were getting it because it happens automatically, yet they still thank you for it. It’s those little things that really catch their attention.”

This streamlined process brought by PerkUp’s automation capabilities saved the HR team valuable time and reduced complexity. This shift allowed them to focus on strategic goals instead of getting bogged down in the logistics of reward distribution.

“The platform is really easy to use. We just decide where to spend money, and it works. Its adaptability lets us use it in different ways, and the reporting is great for taxable items. I can run one report at the end of the year, gross it up, and I know what to do.”

The platform's global reach ensured that employees, regardless of location, received timely and meaningful rewards, fostering unity and appreciation across the company. As Inhabit grows and evolves, PerkUp’s scalable solution continues to be a crucial part of their strategy to maintain a positive and engaging work environment for their diverse global team.