THE PROBLEM

Challenges in managing and sending employee swag globally

“We were stuck in an old system that required too many manual steps and coordination across multiple teams. I had to reach out to the creative team, then track down a supplier, and finally go to the post office. Everything needed to happen in different places, and the whole process was frustrating and inefficient."

With employees spread across the world, including strategic locations such as Estonia, Serbia, Latvia, Cyprus, South Korea, and the U.S., Muse Group struggled to source and distribute branded swag. They had a manual process of ordering, shipping, and redistributing the swag to the employees, which was time-consuming and hindered efficiency and timely delivery.

Additionally, the HR team heavily depended on their Creative department for visuals and mock-ups, slowing down the entire design and approval process. This cumbersome process often led to delays in employees receiving their merchandise, affecting overall satisfaction.

THE SOLUTION

PerkUp’s centralized swag management platform

PerkUp provided a game changing solution by offering a centralized platform where Muse Group could upload logos and manage swag orders all in one place. By streamlining the sourcing and fulfillment process, PerkUp eliminated the need for multiple steps and reduced the dependency on the Creative team, allowing Muse to deliver swag effortlessly to their global team, even in remote and hard-to-reach locations.

“PerkUp has cut down our preparation time drastically because everything happens in one place. We upload our logos, choose the items, and PerkUp takes care of the rest, from sourcing to fulfillment.”

This new approach not only saved time but also ensured a smoother workflow for the HR department. The simplified process meant that the company could focus on other important tasks while ensuring that the quality of the merchandise remained high.

THE RESULT

Growth in swag distribution and employee satisfaction

Since implementing PerkUp, Muse Group has significantly expanded their swag distribution. Employees across different countries now receive their branded merchandise reliably, enhancing morale and engagement. The efficiency and scalability of PerkUp’s platform allowed Muse Group to focus on growth without worrying about logistics.

“The platform fulfills our problems, and people are always happy when they get the merch they receive. The feedback has been very positive.”

This shift not only boosted employee satisfaction but also highlighted the company's dedication to providing a seamless and engaging employee experience through efficient swag distribution.

As Muse Group continues to expand, they trust PerkUp to manage all their swag needs. With end-to-end fulfillment covered, Muse can confidently focus on supporting their growing global workforce, knowing logistics will never be a barrier to success.