THE PROBLEM

Challenges in rewarding a global workforce

“The big issue we had with other approved vendors is global distribution. We are a global organization and needed something that was globally inclusive. The big question was: what can we do that is globally feasible for all team members?”

Microsoft needed an international partner to distribute high-quality swag that respects employees' tastes and preferences. Holly Hamilton, the Account Manager for Azure Core at Microsoft University Recruiting, sought a solution to reward a diverse, global workforce. The challenge was to offer personalized rewards without the complexity of bulk purchases and high shipping fees. The system had to deliver tailored rewards within budget, ensure timely global delivery, comply with Microsoft's regulations, and integrate seamlessly with existing systems.

THE SOLUTION

Collaborating with PerkUp for personalized swag

To address these challenges, Holly turned to PerkUp, leveraging their expertise to craft a personalized collection of on-demand swag focused on quality, affordability, and global reach. PerkUp designed a rewards program that allowed Microsoft’s international team members to select gifts aligned with their preferences and the company's culture. This approach ensured that the rewards were meaningful and appreciated by the recipients.

The program’s flexible redemption process enabled employees to choose a swag item based on their unique tastes and have them delivered to their preferred addresses. This personalized experience was coupled with an on-demand model, which meant that Microsoft only paid for the swag as they were redeemed, providing cost-effective flexibility. By becoming an SSPA-compliant vendor, PerkUp ensured that all processes adhered to Microsoft’s internal regulations, ensuring seamless integration and compliance.

“This is the first time we've presented people with so many different options while ordering on-demand and picking your size and color. People loved the experience and the platform was super, super easy.”

THE RESULT

High engagement and enhanced employee satisfaction

“PerkUp helped us to improve our organization's morale, well-being, and development opportunities, and that was our overall goal”

The implementation of PerkUp’s solution led to impressive results. Within the first 24 hours, 60% of recipients eagerly accepted their gifts, showcasing high engagement. The flexible redemption process allowed employees to select rewards that suited their preferences, ensuring a personalized and satisfying experience. This approach met and exceeded employees' expectations, making them feel valued and appreciated.

The cost-effective flexibility of PerkUp’s on-demand model and the global availability of a wide variety of options delighted and engaged teams worldwide. Microsoft's use of PerkUp created a memorable appreciation experience that resonated deeply with employees, fostering a culture of recognition and satisfaction across the globe. Holly was assured of staying within budget while complying with corporate standards, making the program successful from an administrative and employee perspective.